The U.S. EPA Regulated
Retail Gasoline Service Station Market,
1997 and Beyond

A Syndicated Market Research Study Forecasting Structural
Changes in the Retail Gasoline Service Station Market

arrow Compliance costs and economic factors effect many facilities
   According to Havill's previous research findings, up to 11,000 retail facilities and 25,000 industrial/commercial facilities may close because compliance costs in relation to gasoline throughput and other economic factors are too high to bear. It is clear that numorous retailers who earlier reported plans to upgrade, replace or close tanks to achieve compliance, changed their minds or could not accomplish the task. 98f_fore.gif (4123 bytes)

 

 

Table of Contents

arrow More Study Findings...

arrow  Purchase Agreement in PDF format

arrow What they say?

Introduction And Overview

   Several events, including station compliance with the EPA regulations, recent mergers and acquisitions by major oil companies, and new refueling technologies, have influenced how major oil companies conduct their businesses. Aging refineries, EPA regulations, and Clean Air Act mandates calling for reformulated fuels have increased refining costs and pushed down margins. These factors, coupled with the recent surplus of crude oil, are causing major oil companies to look for new ways to increase downstream profitability by streamlining costs and administrative operations. The recent joint venture announcements by Shell-Texaco, Marathon-Ashland, Tosco-Unocal, BP-Amoco, and Exxon-Mobil are examples of the underlying pressures on marketers to reduce costs and create synergies.

   To compete in this new marketplace, retailers are in need of statistically accurate and reliable data to align themselves with other major oil companies, jobbers, and dealers. Forecasts of infrastructure changes resulting from consolidation and rationalization of facilities are necessary as well. This latest syndicated study by Havill Consultants contains rarely found data on these changes within the retail market. This research will allow subscribers to benchmark their company’s position in terms of compliance with the EPA regulations. The study examines the compliance situation by type of ownership (major oil, jobber, dealer) and by compliant equipment (tanks, piping, leak detection, and spill and overfill equipment, etc.). As a reader, you will understand exactly how compliance with EPA regulations will affect your business.

   In 1995, Havill Consultants published the well-respected study entitled The DOE-EPA Regulated Commercial Fleet Market Fuels, Equipment, and Services Forecast, 1994 - 2000. That research identified five billion gallons of fuel potentially available to retail marketers as a result of private fleet operators deciding to refuel off-site. The change in refueling practices was primarily due to UST facility closures. The 1995 research also guided marketers into building stations that met the unique needs of specific fleet customer segments. With a variety of refueling locations available, customers choose station formats that provide the most convenience. This new study on the retail refueling market provides insight into the existing make-up of facilities, including c-stores, truck stops, travel plazas and card locks, and the changes in the retail population through the year 2000.

   Another way marketers can compete in this new retail environment is by offering the latest refueling technology at their facilities. This study allows subscribers to gain insight into the facility technology other marketers plan to implement. Your team will be able to benchmark its position in terms of advanced dispenser features, such as card readers, cash acceptors, touch screens, video screens, and payment methods. The data will raise questions as to whether your budget will be able to supply stations with the latest trends in dispenser technology. Most importantly, the research allows you to understand the benefits that other marketers are experiencing through the use of these products.

   Understanding how industry players are creating business and profits through "value added" amenities, such as fast food and car washes, is quickly becoming an essential part of marketer’s business plans. This study examines the number of facilities currently using co-branding and car washes, and the number that will be installed in the future. Decision-makers at major oils, jobbers, and dealers were interviewed to determine which companies they are co-branded with, what car wash methods are most used, and most importantly, whether these efforts are paying off.

   One of the most prominent recent events to affect the industry is the mergers and acquisitions by many major oil companies. This study sets out to determine whether mergers will affect marketer’s pricing strategies. You will gain insight into whether or not merging oil companies plan to use pricing as a competitive advantage. The opinions of merged marketers regarding re-branding of their stations will aid in making strategic decisions to compete.

   Hypermarkets are making a significant impact in the modern petroleum retailing environment. They can be seen as both a threat and an opportunity to major oils. These stores are able to offer discounted gasoline at the facility as a loss leader, which enables them to draw customers into their hypermarket. The research provides an understanding of how other marketers are dealing with pricing strategies and positioning to compete with hypermarkets. On the other hand, marketers are now treating this trend as an opportunity. Major oils have an opportunity to create new branded partners at these new facilities. In addition, jobbers have an opportunity to supply fuel to these additional fuel operators. Readers will have access to statistical and demographic information not readily available on hypermarkets.

   Havill Consultants has completed over 45 proprietary and syndicated petroleum industry studies during the past decade. Havill Consultants has established a reputation in the petroleum industry as a primary source of retail and commercial marketing knowledge. Articles have appeared in numerous industry publications, such as NPN, JPM, Petroleum Marketing Management, CSP, Modern Truck Stop News, and SIGMA, exposing the findings. National Petroleum News has called our research "the most detailed analysis and outlook to date on the impact of the EPA's UST regulations on the petroleum marketplace."

   Our reputation for developing accurate industry forecasts is a direct function of our proven methodology. Petroleum marketers and manufacturers have been solicited to understand their ideas regarding current industry issues. Based on their feedback, a questionnaire was developed and re-submitted to contributors for feedback and accuracy. We are confident that this new research study will be used by petroleum marketers and equipment manufacturers as a primary source of planning data for developing their retail market strategies through the year 2000.

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Research Objectives

   The primary purpose of this research is to forecast the changes that will occur in the retail refueling market between 1997 and 2000. The report forecasts changes in the number and format of facilities and provides an accurate benchmark of the industry structure and current compliance with the 1998 EPA UST standards. Subscribers will also gain valuable insight into evolving technologies and industry trends. Overall, the primary objectives of the report are to:

  1. Characterize the US retail refueling infrastructure in terms of the number facilities, facility formats, and facility fuel throughput. Illustrate the changes to the infrastructure, such as the number of new facilities to be built and changes in facility formats through 2000.
  2. Identify the level of compliance with the EPA regulations and forecast the number of facilities that are currently in compliance, will upgrade into compliance, and will close due to non-compliance.
  3. Characterize the current and future underground storage tank, piping system, tank and line leak detection, spill and overfill population in terms of:
    1. Level of compliance with EPA regulations for each product.
    2. Number of facilities that will be upgrading for each product.
    3. Net future demand for each product by material and construction.
  4. Characterize emerging market opportunities as a result of major oil mergers. Identify the impact the mergers will have on the retail refueling infrastructure.
  5. Identify the current and future market for fast food co-branding at retail facilities and the opinions regarding their competitive advantages.
  6. Identify the current and future market for car washes at retail facilities and the opinions regarding their competitive advantage.
  7. Characterize supermarket chain gasoline retailing (hypermarkets) and its effect on the retail refueling infrastructure. Understand competitive advantages of becoming involved in hypermarket retailing.
  8. Identify the current population and forecast the future demand for dispensers by type. Identify the future demand for advanced dispenser features (touch and video screens, payment methods, robotics, etc.) that are believed to be most desirable in the retail market.
  9. Forecast the future demand for POS and fuel management systems, as well as the features that are believed to be most desirable in the retail market.
  10. Identify the current population of nozzles, breakaways, shear valves, manholes, and other products at retail facilities, as well as forecast future demand for each product.
  11. Characterize the effect alternative fuels and vehicles will have on the retail refueling infrastructure.

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Methodology And Procedures

   Havill Consultants has a proven track record of developing accurate industry forecasts for both syndicated and proprietary research. From our experience, the most reliable information source for predicting future trends and purchasing patterns comes from the end-users themselves. For this study, in-depth interviews were conducted with executives and engineers at major oil companies, independent jobber organizations, dealers, and convenience store companies. These interviews were supplemented with prior Havill research, as well as secondary research and interviews with industry participants.

   In preparation for this study, Havill Consultants conducted the background research necessary for achieving the study objectives. Primary information sources included government agencies and reports, as well as petroleum industry trade journals and associations. Secondary resources were scoured to produce the latest updates on market conditions. These steps were necessary to ensure the statistical accuracy and thoroughness of the data. In addition, petroleum industry executives were given an opportunity to review an early version of the questionnaire in order to add pertinent issues and suggest topics to include. This process yielded the objectives and issues for this study.

   Our research follows a proven methodology. Issue ballots and questionnaires were circulated to over 50 marketers of petroleum products, equipment, and services. All questionnaires were pre-tested by conducting a dozen interviews, analyzing the results, making any necessary revisions, and then continuing the cycle until all of the necessary refinements had been made. This study employed a stratified random sample of small and medium-sized petroleum marketers. Additionally, interviews with several of the top 50 major U.S. gasoline marketers, supermarket chain operators, and other primary industry sources resulted in the completion of over 500 interviews, representing over 175,000 facilities.

   As interviews were completed, they were entered into Survey System®, our full-featured market research software program. Market survey data from each questionnaire was computer tabulated and projected to the population. Equipment statistics were based on both primary and secondary research. Statistical procedures were applied to establish the significance of the research findings.

   Havill & Company personally managed all aspects of the project. Each of the professionals assigned to this project has extensive petroleum marketing research experience. They shared responsibility for the total project, including secondary research, questionnaire design, interviewing, analysis, and writing the final report. All study findings were fully documented in a report of approximately 500 pages. Where appropriate, graphs were used to visually support the analysis.

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Study Findings

Many facilities do not meet requirement

   As many as 92,000 facilities may still have tanks that will not meet requirements on Dec. 22, 1998. About 50,000 of the projected noncompliant sites are retail (independent oil and convenience store) facilities and the remaining 42,000 are industrial/commercial fueling facilities. (Major oil company - about 32,000 in all - are virtually in total complaince with the regulations, according to the research.)

Compliance costs and economic factors effect many facilities

   According to Havill's previous research findings, up to 11,000 retail facilities and 25,000 industrial/commercial facilities may close because compliance costs in relation to gasoline throughput and other economic factors are too high to bear. It is clear that numerous retailers who earlier reported plans to upgrade, replace or close tanks to achieve compliance changed their minds or could not accomplish the task.

Opportunities for marketers!!

   If there is a silver lining on the other side of this cloud, it is for marketers that have remained in the game and can take advantage of some of the opportunities it offers. The closing of 2,998 retail and private facilities this year will present opportunities for marketers, both from the possibility of acquiring retail facilities and from increased demand for fuel from closing private facilities.

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Deliverables

  The report is based on the outline shown below. Each chapter discusses a particular topic. An executive summary provides an overview and summary of the major issues. Each client receives three copies of the final report. In addition to a hard copy report, each subscriber will have access to the document via the Havill Consultants Internet site. This capability is particularly helpful for companies that would like to share the research information with managers and offices in multiple sites.

Fleet Study Retail Refueling Facility Dynamics

  • Identify Format and Design of Current and Future Facilities
  • Identify Number of Facilities Operating 24 Hours
  • Identify Number of Retail Facilities with Dedicated Fleet Islands
  • Discuss Major Oil Company Testing and Implementation of New Station Formats
  • Identify Retail Facility Amenities and Modifications
  • Identify and Discuss Changes in Petroleum Equipment Budgets after 1998

Fleet Study Major Oil Mergers

  • Discuss Recent Mergers
  • Discuss the Effects of Major Oil Partnerships on the Decision Making Process for Equipment Specification and Purchasing
  • Discuss Existing Station Equipment Changes at Merged Oil Companies
  • Discuss Mergers’ Effect on Fuel Pricing Strategy and Supply and Distribution
  • Discuss Responses from Non-Merged Major Oil Companies

Fleet Study Fast Food Co-Branding

  • Quantify Number of Co-Branded Facilities
  • Identify Affiliated Fast Food Chains and Payment Systems Used at Co-Branded Facilities
  • Forecast Number of Co-Branded Facilities
  • Identify General Opinions Regarding Co-Branding

Fleet Study Car Wash Systems

  • Identify Number of Facilities with Car Washes by Type
  • Identify Methods of Payment Used for Car Wash Systems
  • Forecast Number of Future Facilities with Car Washes by Type
  • Identify Current and Future Car Wash Features

Fleet Study Supermarket Retail Refueling

  • Discuss Major Oil Companies’ Opinions of Supermarket Retail Refueling
  • Identify Strategic Alliance Opportunities through Supermarket Refueling Facilities

Fleet Study  Advanced Dispenser Features and Technology

  • Identify Number of Dispensers with Card Readers and Cash Acceptors
  • Identify Demand for Dispenser Card Readers
  • Identify Interest in Touch and Video Screens
  • Identify Interest in "Cardless" Payment Systems
  • Identify Interest in Smart Card Technology
  • Identify Loyalty Programs Used
  • Overview of Robotic Refueling

Fleet Study Point of Sale Systems

  • Identify Current POS System Configuration
  • Identify Major Oil Company Trends in POS Systems
  • Forecast Demand for POS Systems
  • Identify Desired Features for POS Systems by Segment

Fleet Study Dispensers and Nozzles

  • Quantify Current Dispenser Inventory
  • Forecast Net Demand by Dispenser Type
  • Identify Life Cycle and Turnover
  • Quantify Inventory and Forecast Net Demand of Nozzles, Filters, Breakaways, and Shear Valves

Fleet Study Underground Storage Tanks

  • Identify Compliance by Facility and Segment
  • Identify the Number of USTs Upgrading, Closing, and at New Facilities
  • Forecast Net Demand by Material and Construction

Fleet Study Petroleum Piping Systems

  • Identify Compliance by Facility and Segment
  • Identify the Number of Piping Systems Upgrading, Closing, and at New Facilities
  • Forecast Net Demand by Material and Construction

Fleet Study Tank Leak Detection

  • Identify Compliance by Facility and Segment
  • Forecast Net Demand for Tank Leak Detection
  • Identify Current and Future Features of Fuel Management Systems

Fleet Study Line Leak Detection

  • Identify Compliance by Facility and Segment
  • Forecast Net Demand for Line Leak Detection

Fleet Study Spill and Overfill Prevention

  • Identify Compliance by Facility and Segment
  • Forecast Net Demand for Spill Containment and Overfill Prevention

Fleet Study Alternative Fuels and Vehicles

  • Discuss Gasoline and Diesel Reformulation
  • Discuss Opinion of Impact of Alternative Fueled Vehicles

 

Note: Final report is arranged in a different order than the above outline.

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Who will Benefit From The Study

   This study grew out of requests by our clients for industry statistics and forecasts to drive their business planning and project development activities. During the design phase of this research, we discovered that each company had information needs specific to their business. Information on industry structure and technological change were of interest to both petroleum marketers and equipment suppliers. Additionally, petroleum equipment suppliers wanted a forecast of their market opportunity after the 1998 UST deadline through the year 2000.

Petroleum Marketers

Marketing Executives, Strategic Planners, and Real Estate Managers requested current and forecasted data on facility counts by format (i.e., c-store, travel plaza, truck stop, card lock, etc.), ownership, and associated EPA compliance. Additionally, marketers wanted to understand the opportunities available to them as a result of the 1998 deadline.

  • How many stations will be out of compliance at the deadline?
  • How many retail owners will close their UST facilities? How will this change the competitive environment?
  • How is the recent trend of major oil mergers changing the industry?
  • How many retail facilities will incorporate co-branding and car washes into their station format?
  • Is the emergence of supermarket refueling a threat or an opportunity?
  • How are advanced technology features, including cash acceptors, video screens, touch screens and robotic refueling, affecting the industry?

Petroleum Equipment & Service Providers

This research will characterize the retail gasoline service station market and quantify the demand for the various types of petroleum equipment. The current inventory of equipment, in and out of compliance with the 1998 deadline, will be analyzed. This information will provide a valuable tool for CEO’s, Product Managers, and Strategic Planners in identifying the market activity that will take place through the completion of the 1998 deadline, and forecast the demand for petroleum equipment through 2000. This will provide valuable information for developing long-range strategic plans.

This research will provide accurate quantitative data on the size and growth of the retail petroleum equipment market and the opportunities emerging as a result of major oil mergers and supermarket gasoline retailing. It will provide valuable benchmarks for evaluating the effectiveness of current marketing programs. In addition, the research will discuss structural market changes through the year 2000, and the impact they will have on petroleum equipment marketing.

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Retail Refueling Market Project Team

  To ensure that the study was thorough and complete, only consultants with experience in previous syndicated studies were assigned to the retail refueling market research team. This team is available to subscribers for consultation and follow-up projects. Havill & Company consultants routinely conduct both syndicated and proprietary studies of the petroleum market. Our research studies have covered the full gamut of refueling markets and equipment. From this research, we have also developed extensive databases of contractors, distributors, petroleum marketers, and commercial fleet owners. Past research studies include:

  • Risk Managed Fuel Market Opportunity (Proprietary, 1997)
  • The U.S. Retail Gasoline Dispenser Nozzle Market Study (Proprietary, 1997)
  • Future Trends in Dispenser Technologies (Proprietary, 1997)
  • Market Opportunity for Bundled Fleet Services (Proprietary, 1997)
  • Canadian Petroleum Equipment Market Study (Proprietary, 1997)
  • Sales Force Automation Programs (Numerous Proprietary, 1995-1997)
  • Truck Stop/Travel Plaza Market Research Study (Proprietary, 1996)
  • Emerging Retail Refueling Technologies (Proprietary, 1996)
  • The DOE-EPA Regulated Commercial Fleet Market Fuels, Equipment, and Services Forecast 1994-2000 (Multi-Client, 1995)
  • Leak Detection Market Research Study (Proprietary, 1995)
  • Interstate Highway Strategy Analysis (Proprietary, 1995)
  • Features & Benefits Study of Dispenser Accessories (Proprietary, 1995)
  • The New European Petroleum Equipment Market for Gasoline Service Station Products and Services (Multi-Client, 1994)
  • Sales & Marketing Effectiveness Tracking Report (Non-Competing Multi-Client, 1994)
  • Stage II Vapor Recovery - Retail, Commercial, and Industrial Gasoline Service Station Markets, Analysis and Forecast (Multi-Client, 1992, 1993, 1994)
  • Major Oil Company Trends, Stage II - POS - Fleet Programs (Proprietary, 1993)
  • Automatic Dry Break Fueling System Fleet Administrator Study (Proprietary, 1993)
  • Analysis and Trends, A Study of the 1992 Tank Market (Proprietary, 1993)
  • The United States EPA Regulated Retail, Commercial, and Industrial Gasoline Service Station Markets, Current year - 1998 (Multi-Client, 1990, 1993)
  • Stage II Vapor Recovery Distribution Analysis (Non-Competing Multi-Client, 1993)
  • Underground Tank Retirement and Failure Rate Study (Proprietary, November 1992)
  • Stage II Vapor Recovery Retail, Commercial, and Industrial Gasoline Service Station Markets, Analysis and Forecast (Multi-Client, 1992)
  • Petroleum Industry Data Management & Control Systems (Proprietary, 1991)
  • Retail, Commercial, and Industrial Gasoline Service Station Market Share Study for Petroleum Equipment (Proprietary, 1991)
  • Petroleum Equipment Study - Retail, Commercial, and Industrial Gasoline Service Station Markets, 1990 Record - 1991 Outlook (Multi-Client, May 1991)
  • C-Store Market Opportunity for Petroleum Equipment (Proprietary, 1991)

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Price And Payment

   The subscription fee for this study is $17,000 for those subscribers submitting signed contracts. To subscribe, please fill in the purchase agreement and return one copy to us. We are confident you will find that we have earned our reputation for achieving significant, long-lasting results for our clients.

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Purchase Agreement

This agreement is a contract to subscribe to The U.S. EPA Regulated Retail Gasoline Service Station Market, 1997 – 2000 as described in this prospectus, which the undersigned acknowledges having received and read.  To enroll, please complete and sign this agreement, and return to:  Havill & Company, Inc., 3178 N. Republic Blvd., Suite 1, Toledo, OH  43615.  The following terms formalize this agreement between Havill & Company, Inc. ("Havill"), and the undersigned participating company (the "Subscriber"), who hereby agree as follows:

1.    Havill shall provide to the Subscriber three (3) copies of The U.S. EPA Regulated Retail Gasoline Service Station Market, 1997 – 2000 report pursuant to the terms and conditions set forth in this agreement.

2.    In exchange for the reports to be provided by Havill, the Subscriber shall pay Havill the Subscription Fee specified in item 3 below.  All services to be rendered by Havill pursuant to this agreement are conditional upon adequate funding from participating Subscribers.  Havill reserves the right to abandon the project and terminate all of its obligations under this agreement by written notice to the Subscriber if Havill is not fully funded.  In that case, the Subscriber's deposit will be returned and the project will be canceled.  At its discretion, Havill may proceed even if the program is not fully subscribed.

3.    Subscription Fee schedule:

The Subscription Fee for corporations, partnerships, and sole proprietors submitting signed contracts with payment is $17,000.

4.    Invoices are due and payable upon receipt.  A finance charge of 1.5% per month will be assessed on any unpaid balance after deduction of current payments, credits, and allowances made within 30 days of date of billing.  This is an Annual Percentage Rate (APR) of 18%.

5.    The term of the research provided pursuant to this agreement shall be for a period beginning upon the date of execution of this agreement and ending upon completion of the project.  Havill may terminate its obligations under this agreement, if the Subscriber does not comply with the terms or conditions of this agreement.

6.    The Subscriber hereby consents to the use by Havill of all data and information furnished to Havill by the Subscriber, and represents and agrees that all such data and information will be valid and accurate.

7.    Havill draws on information and analysis believed to be reliable.  However, neither Havill nor individuals credited with authorship or support can guarantee accuracy or completeness, or be liable for possible errors of fact or judgment.  The Subscriber hereby releases and waives any and all claims it may have against Havill their respective directors, members, shareholders, officers, employees, agents, and representatives (collectively, "Representatives") from any and all claims, liabilities, or damages resulting from the use of information or data or services provided by Havill.  The Subscriber may only use the data or information provided by Havill within the subscriber's company, but such information shall not be used or relied upon as the exclusive basis for evaluating sales and marketing decisions.  IN NO EVENT WILL HAVILL OR ITS REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING DIRECTLY OR INDIRECTLY OUT OF THE USE OF, OR INABILITY TO USE, HAVILL INFORMATION OR SERVICES.  If any of the limitations on liability of Havill or the Subscribers affiliated therewith or their Representatives contained in this agreement are found to be invalid or unenforceable for any reason by a court of competent jurisdiction, the Subscriber agrees that the maximum liability of Havill and its affiliated Subscribers or their Representatives shall not, in the aggregate, be greater than the enrollment price of the study paid by the Subscriber.

8.    The Subscriber acknowledges and agrees that Havill is the owner of all rights, titles, and interests in and to Havill research, its database and information, including without limitation, all patent, copyright, trademark, service mark, trade secret, and trade name rights in and to the foregoing.  The Subscriber shall not disclose to anyone, or permit anyone access to, Havill data, information, or programs.  The Subscriber agrees that any breach of this paragraph would cause Havill irreparable injury, and that upon any breach or attempted breach of this paragraph, Havill shall have the right to injunctive relief in addition to any other remedies at law or equity.

9.    This agreement shall be governed by Ohio law.  Each party hereby designates the Court of Common Pleas of Lucas County, Ohio, as the court of proper jurisdiction and venue of and for any and all lawsuits or other legal proceedings relating to this agreement and hereby irrevocably consent to such designation, jurisdiction, and venue; and hereby waive any objections or defenses relating to jurisdiction or venue with respect to any lawsuit or other legal proceeding initiated in the Court of Common Pleas of Lucas County, Ohio. 

Date:_______________, 19___ Date:_______________, 19____
______________________
           Accepted For
HAVILL  &  COMPANY, INC.
By_______________________
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By_______________________
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Print or Type Name and Title
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Address:     ________________________________

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FAX:           ________________________________

 

Please send a check payable to the Havill & Company, Inc., for $17,000 and return this signed agreement by mailing to:

Havill & Company, Inc.
3178 N. Republic Blvd.
Toledo, Ohio  43615
Phone: (419) 841-2244
Fax: (419) 841-2211

 

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